--- title: "Customers help customers - Blog - VIER IM POTT" description: "These stories make our world of flight simulation so extraordinary.Paul is planning to set up a commercial entertainment simulator in Austria and asked us for a contact person who could help him with the initial instruction. Wolfgang, experienced wit" url: "https://vier-im-pott.com/en/blog/kunden-helfen-kunden" date: "2026-05-23T05:29:54+00:00" language: "en-GB" --- [![VIER IM POTT](https://www.vier-im-pott.com/images/logo_vier_im_pott_website.png#joomlaImage://local-images/logo_vier_im_pott_website.png?width=122&height=58)](https://vier-im-pott.com/) [](#)- [Commercial](https://vier-im-pott.com/en/commercial/entertainment-and-flight-training) - [Entertainment and Flight Experience](https://vier-im-pott.com/en/commercial/entertainment-and-flight-training) - [Images and Videos](https://vier-im-pott.com/en/commercial/entertainment-and-flight-training#impressions) - [Examples](https://vier-im-pott.com/en/commercial/entertainment-and-flight-training#examples) - [Non-Qualified Flight Training](https://vier-im-pott.com/en/commercial/entertainment-and-flight-training#non-qualified-flight-training) - [Upgrade to FNPTII + MCC or FTD1](https://vier-im-pott.com/en/commercial/entertainment-and-flight-training#upgrade-to-fnpt-ftd) - [References](https://vier-im-pott.com/en/commercial/entertainment-and-flight-training#references) - [Private](https://vier-im-pott.com/en/private/premium-plug-fly) - [Premium Plug & Fly](https://vier-im-pott.com/en/private/premium-plug-fly) - [Benefits](https://vier-im-pott.com/en/private/premium-plug-fly#benefits) - [Example Configurations](https://vier-im-pott.com/en/private/premium-plug-fly#examples) - [Images and Videos](https://vier-im-pott.com/en/private/premium-plug-fly#images-and-videos) - [References](https://vier-im-pott.com/en/private/premium-plug-fly#references) - [Product Finder](https://vier-im-pott.com/en/productfinder) - [Builder](https://vier-im-pott.com/en/cockpit-builder/cockpit-builders) - [Cockpit Builders](https://vier-im-pott.com/en/cockpit-builder/cockpit-builders) - [Examples](https://vier-im-pott.com/en/cockpit-builder/cockpit-builders#examples) - [Shop](https://vier-im-pott.com/en/shop) - [Homecockpit Configurator ](https://vier-im-pott.com/en/productfinder) - [Image Gallery](https://vier-im-pott.com/en/cockpit-builder/cockpit-builders#image-gallery) - [References](https://vier-im-pott.com/en/cockpit-builder/cockpit-builders#references) - [Documentation](https://vier-im-pott.com/en/members-lounge) - [Assembly Instructions](https://vier-im-pott.com/en/members-lounge) - [Cockpit Planning](https://vier-im-pott.com/en/members-lounge/how-to-plan-your-flight-simulator-cockpit) - [Tutorials](https://vier-im-pott.com/en/members-lounge/cockpit-building-tutorials) - [Success Stories](https://vier-im-pott.com/en/members-lounge/user-stories) - [Service](https://vier-im-pott.com/en/members-lounge/support) - [How we deliver](https://vier-im-pott.com/en/members-lounge/how-we-deliver-our-products) - [Blog](https://vier-im-pott.com/en/blog) - [About](https://vier-im-pott.com/en/about) - [Contact](https://vier-im-pott.com/en/contact) - [](https://vier-im-pott.com/en/checkout/checkout/layout-show) - [](https://vier-im-pott.com/en/search) # VIER IM POTT Blog Flight simulation products, practical guidance, tips, and hands-on experience. [ Categories: All Categories ](https://www.vier-im-pott.com/javascript:void(0); "Categories") Search...Suggested keywords [ x ](https://www.vier-im-pott.com/javascript:void(0);) # Customers help customers Sunday, 17 August 2025 ![](https://www.vier-im-pott.com/images/easyblog_articles/604/b2ap3_large_WhatsApp-Bild-2025-06-01-um-22.05.49_4722ed17.jpg) These stories make our world of flight simulation so extraordinary. Paul is planning to set up a commercial entertainment simulator in Austria and asked us for a contact person who could help him with the initial instruction. Wolfgang, experienced with A350 , immediately offered his support and invited Paul to his home. A few days later, the two of them spent a few hours together in the simulator in Bavaria. Thanks to Wolfgang's helpfulness, Paul returns home with many valuable insights and helpful tips on the operation and technology of the simulator. **VIER IM POTT users are characterised by one thing: they are all very kind and helpful. That's why we like to keep in touch with our customers and are particularly pleased when this results in such wonderful experiences. Thank you very much!** [ Duesseldorf (EDDL) to Dresden (EDDC) ](https://vier-im-pott.com/en/blog/duesseldorf-eddl-to-dresden-eddc) [ How many souls on board? ](https://vier-im-pott.com/en/blog/how-many-souls-on-board) #### Comments 1 [ ![paul.empl](https://www.vier-im-pott.com/media/com_easyblog/images/avatars/author.png) ](https://vier-im-pott.com/en/blog/blogger/paul-empl) [paul.empl](https://vier-im-pott.com/en/blog/blogger/paul-empl "paul.empl") on Monday, 18 August 2025 18:22 Danke Christian für den wertvollen Tipp. Herzlichen Dank Wolfgang für deine spontane und so kompetente Hilfe in familiärer Atmosphäre🙏 Sowas findet man nicht alle Tage! **1** [Cancel](https://www.vier-im-pott.com/javascript:void(0);) [Reply](https://www.vier-im-pott.com/javascript:void(0);) Danke Christian für den wertvollen Tipp. Herzlichen Dank Wolfgang für deine spontane und so kompetente Hilfe in familiärer Atmosphäre🙏 Sowas findet man nicht alle Tage! 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[Subscribe to our blog](https://www.vier-im-pott.com/javascript:void(0);) [Unsubscribe from our blog](https://www.vier-im-pott.com/javascript:void(0);) ### Company **VIER IM POTT** Jähne GmbH für Produktinnovation Freiberger Straße 114, 01159 Dresden Germany Phone: [+49 351 4116349](tel:+493514116349) Email: Opening hours: Mon - Fri 08:00 - 17:00 ### Showroom Our showroom in Bottrop, NRW is open for private and business customers. We look forward to your visit. 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They functionally resemble the real parts, that cannot be used in a real aircraft and should only be used for simulation purposes. © 2026 VIER IM POTT - Made in Germany with Leidenschaft - [ ![Deutsch (Deutschland)](https://vier-im-pott.com/media/mod_falang/images/de_de.gif "Deutsch (Deutschland)") DE ](https://vier-im-pott.com/de/blog/kunden-helfen-kunden) - [ ![English (United Kingdom)](https://vier-im-pott.com/media/mod_falang/images/en_gb.gif "English (United Kingdom)") EN ](https://vier-im-pott.com/en/blog/kunden-helfen-kunden) [](#) Search - [ Commercial](https://vier-im-pott.com/en/commercial/entertainment-and-flight-training) - [ Entertainment and Flight Experience](https://vier-im-pott.com/en/commercial/entertainment-and-flight-training) - [ Images and Videos](https://vier-im-pott.com/en/commercial/entertainment-and-flight-training#impressions) - [ Examples](https://vier-im-pott.com/en/commercial/entertainment-and-flight-training#examples) - [ Non-Qualified Flight Training](https://vier-im-pott.com/en/commercial/entertainment-and-flight-training#non-qualified-flight-training) - [ Upgrade to FNPTII + MCC or FTD1](https://vier-im-pott.com/en/commercial/entertainment-and-flight-training#upgrade-to-fnpt-ftd) - [ References](https://vier-im-pott.com/en/commercial/entertainment-and-flight-training#references) - [ Private](https://vier-im-pott.com/en/private/premium-plug-fly) - [ Premium Plug & Fly](https://vier-im-pott.com/en/private/premium-plug-fly) - [ Benefits](https://vier-im-pott.com/en/private/premium-plug-fly#benefits) - [ Example Configurations](https://vier-im-pott.com/en/private/premium-plug-fly#examples) - [ Images and Videos](https://vier-im-pott.com/en/private/premium-plug-fly#images-and-videos) - [ References](https://vier-im-pott.com/en/private/premium-plug-fly#references) - [ Product Finder](https://vier-im-pott.com/en/productfinder) - [ Builder](https://vier-im-pott.com/en/cockpit-builder/cockpit-builders) - [ Cockpit Builders](https://vier-im-pott.com/en/cockpit-builder/cockpit-builders) - [ Examples](https://vier-im-pott.com/en/cockpit-builder/cockpit-builders#examples) - [ Shop](https://vier-im-pott.com/en/shop) - [ Homecockpit Configurator ](https://vier-im-pott.com/en/productfinder) - [ Image Gallery](https://vier-im-pott.com/en/cockpit-builder/cockpit-builders#image-gallery) - [ References](https://vier-im-pott.com/en/cockpit-builder/cockpit-builders#references) - [ Documentation](https://vier-im-pott.com/en/members-lounge) - [ Assembly Instructions](https://vier-im-pott.com/en/members-lounge) - [ Cockpit Planning](https://vier-im-pott.com/en/members-lounge/how-to-plan-your-flight-simulator-cockpit) - [ Tutorials](https://vier-im-pott.com/en/members-lounge/cockpit-building-tutorials) - [ Success Stories](https://vier-im-pott.com/en/members-lounge/user-stories) - [ Service](https://vier-im-pott.com/en/members-lounge/support) - [ How we deliver](https://vier-im-pott.com/en/members-lounge/how-we-deliver-our-products) - [ Blog](https://vier-im-pott.com/en/blog) - [ About](https://vier-im-pott.com/en/about) - [ Contact](https://vier-im-pott.com/en/contact) - [ My Account](https://vier-im-pott.com/en/checkout/checkout/layout-show) - [ Search](https://vier-im-pott.com/en/search) [Online-Shop](https://vier-im-pott.com/en/shop) [Productfinder](https://vier-im-pott.com/en/productfinder) [ WhatsApp](https://api.whatsapp.com/send?phone=493514116349&text=) We will try to answer within 24 hours. 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